1. Once you have requested an original certificate or a duplicate, the Academic Administration Office (Gestió Acadèmica) will give you a provisional certificate or a receipt as soon as possible.
2. Once your certificate has been printed, you will be notified so you can collect it. You can collect it personally by bringing your Spanish national identity card, TIE (Foreign Resident Identification Number) or passport, or send an authorised person by power of attorney, in which case your representative must present a photocopy of your own Spanish national identity card, TIE (Foreign Resident Identification Number) or passport.
3. Another option is to ask the Academic Administration Office in your faculty or centre to send your certificate to your nearest Delegation or Sub-Delegation of the Ministry of Education or your nearest Spanish Consulate or Embassy. If you do this, you will have to pay a postage fee. Remember that you can request it at the time you make the diploma application by yourself.
You have 5 years during which you may collect your certificate. After this period, your certificate will be destroyed after you have been notified.