FAQ's

FAQs

The following are the most frequently asked questions about using the application. We hope that these will help you to resolve any queries you have:

I am trying to access the application but it won’t let me.

Please contact the Computer Assistance Service (CAS) to reset the password.

There are some items missing from the list of competences and learning outcomes

This list is a preview of the data input into the application. If there are errors in any of the competences or learning outcomes please get in touch with the Office for Teaching Quality (OQD) as soon as possible. The changes will only be able to be made during the period of review of the coordinations.

I have assigned competences to different subjects but the application won’t let me continue.

The application does a check on the subjects, competences and learning outcomes so that:

• All subjects must have at least one assigned learning outcome, and
• All learning outcomes must be assigned, at least to one subject.

You should therefore check that all the competences have been correctly assigned. If you are still unable to continue please take a screen shot showing the problem and send it to the OQD.

The study guide contains an error but I cannot change it because it is already published.

If you are still within the editing period, the guide can be opened and modified as you see fit. Once this period has ended, it will be necessary to determine whether it is a case of an erratum. In that case, send a message to the OQD.

I cannot see some sections of the application.

This could be due to screen resolution problems. The application is optimised for a screen resolution of 1024x768. To see all the sections try resetting your screen resolution or use Ctrl – to reduce the screen size.

You can address your queries and/or issues regarding the course guides at this link:
https://tiquets.uab.cat/servicedesk/customer/portal/27/group/125