- Section 0. The evaluation process
- Section 1. The library within the university: the framework of guidelines, strategic planning, transformation of the Library Services, relationship with CBUC.
- Section 2. Core activities: In relation to teaching and self-learning, research, the digital library and the use of the TIC and cooperation and innovation.
- Section 3. Organisation, management and processes: organisation, processes and management of the participation and communication at the Library Services.
- Section 4. Quality Assurance: structure and organisation, plans for improvements and mechanisms for knowing the level of user satisfaction.
- Section 5. Resources: personnel, facilities, contents and budgets.
- Section 6. Results: in relation to services rendered and volume of activity, satisfaction of users and of the personnel and the efficiency of services rendered.
- Tables: basic information and indicators
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