Specialisation Courses

Course in Customer Experience in the Tourism Sector

Training for professionals in analysing, improving and carrying through customer-service management to respond to their experience and needs throughout the distinct phases of the purchasing process

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Director

Laura Lizbeth Martinez Almuina

Maria Noguera Noguera

Teaching staff

Laura Lizbeth Martinez Almuina

Maria Noguera Noguera

Francesc Romagosa Casals

Manuel Sánchez Monasterio

Mariona Vilà Bonilla

Coordinating centres

FUAB Formación. Turismo y Dirección Hotelera

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