Libraries > Information resources > Ill service

  1. What is the interlibrary loan borrowing service?  
  2. Who can use the service?
  3. What materials are available?
  4. Where is the service located?
  5. Opening hours
  6. UAB users
    - How do I place an ILL request?
    - How long will it take to get my materials?
    - Is there a limit to the number of item I may request?
    - How do I pick up, consult and return my materials?
    - How long can I keep the material I borrowed?
    - Can I ask for a renewal of an ILL item?
    - How much the ILLS costs?
    - How can I pay ILL service?
    - Are there fines for overdue, lost, or damaged materials?
    - How can I help to expedite my request?
    - Can someone else pick up ILL materials for me?
    - How can I consult my request state?
    - How will I know if my electronic requests has been received?
    - How will I know when my materials have arrived?
    - Can I decide where to receive my materials?
    - Can I cancel my requests?
    - When ILSS decides to cancel a request?
  7. Borrowing from UAB libraries, external users
    - How do I place an ILL request?
    - I'm not affiliated with a library, can you send me an item I have located in your library?
    - How do I place an ILL request?
    - How much it costs?
    - How to pay?
    - How long does it takes?
    - How long is the loan period?
    - What materials may or may not be loaned?
    - Can an item be renewed?
    - Can I claim a request?
    - Can I cancel a request?
    - How can I consult my requests state?
    - Which bibliographic information must I state in my ILL request?
    - Are there fines for lost of materials?

 

1. What is the interlibrary loan borrowing service? 

  • Interlibrary loan borrowing is a service that provides access to materials not owned by the UAB Libraries. Its aim is to locate materials in other Catalan, Spanish or foreign libraries. At the same time also makes available to other libraries its own holdings.

2. Who can use the service?

  • Any member of the university community of the UAB (PDI, students, staff, UAB area, Amics de la UAB and Universitat a l'abast). We also supply documents to any library or research center that asks us to.

3. What materials are available?

  • You can request materials in any format you need:
  • Books
  • Journal articles
  • Conference procceedings
  • Theses
  • Audio/Visual materials
  • Microfilm and microfiche items

Some libraries don't lend some types of materials, making them difficult to obtain on loan. Especially hard to borrow items are :

  • Software and audio/visual materials
  • Items in the reserve collection
  • Reference books (dictionaries...)
  • Rare or fragile materials
  • Paper maps
  • Print theses

4. Where is the service located?  

Servei de Biblioteques 
Préstec interbibliotecari
Edifici N, Planta 1 (Plaça Cívica)
08193 Bellaterra
Telèfon: 93 581 10 50 - Fax: 93 581 32 19
Correu electrònic:pi@uab.cat
 
 

5. Opening hours  

  • Monday - Friday from 9 a.m. to 9 p.m.
  • Summer: July, Monday - Friday from 9 a.m. to  7.30 p.m.
  • Holiday: Easter Week, August and Christmas 

6. UAB users

- How do I place an ILL request?

  • To place a request you will need to complete an inter-library loan request form. You can enter by placing your NIU and password. If you are using the ILLS by the first time you must register previously and wait until you receive a confirmation message within 24 workdays (except Christmas and Easter). From this time you can already make requests.
  • From the CCUC's new interface by clicking on +Biblioteques
  • From the the CCUC's classic interface by clicking on Com trobar-lo.

- How long will it take to get my materials?

  • Delivery time is dependent on the library sending the material and the availability of the requested material. The documents provided by a Comissió de Biblioteques Universitàries de Catalunya (CBUC)  library member are received within 6 days, documents received from other Spanish libraries are received within 10 days. Delivery time for photocopies is shorter.

- How do I pick up, consult and return my materials?

 Users

 Material type  Collection  Consult  Returns
 Users with a department budget  Photocopies  Items are sent to departament    
   Items not excluded from loan in the owner library  Items are sent to UAB library that user has chosen in the request  Items can be collected by user under owner library conditions  Library
   Items excluded from loan in the owner library  Items are sent to UAB library that user has chosen in the request  In the reading-room  
 Users paying by bank income  Photocopies  At Interlibrary Loan Service after the bank income    
   Items not excluded from loan in the owner library  At Interlibrary Loan Service after the bank income  Loan subjected to owner library conditions  LIBRARY/ILL Service
   Items excluded from loan in the owner library  At Interlibrary Loan Service after the bank income  ILL Service  
 Free loans  Items not excluded from loan in the owner library  Items are sent to the chosen library  Loan subjected to owner library conditions  Chosen library
   Items excluded from loan in the owner library  Items are sent to the chosen library  In the reading room  
 
 
IMPORTANT: user is responsible of returning material promptly and in the same condition as when received. Please DO NOT remove any paperwork from the ILL materials.

- How long can I keep the materials I borrowed?

  • Loan dates vary, but are at least two weeks for paper materials.
    The due date is indicated on the paper attached to the item loaned, and is based on a due date set by the lending library.
    Due dates are determined from the date UAB receives the material from the lending library, not from the date you check out the materials.
    If you do not check out materials as soon as you receive your Item Available email notice, you will have a shorter loan period.
    At the request of the lending library, some material may be "In Library Use Only. These items have a note In library use only
  • The user will receive an advice electronic message when his loan is about to expire.

- Can I ask for a renewal on an ILL item?

  • To renew contact ILLS (telf. 93 581 10 50), always before the due date. A new due date will be assigned. You can ask for one renewal only.
    Important: The lending library is solely responsible for the decision of how long to extend the due date. The lending library may decide not to renew the material, even if renewal requests are allowed.

- How much the ILLS costs?

- How can I pay ILL service?

  • Professors (PDI) and staff (PAS) can pay through their department funds. Users must pay through bank transfer to the account 2100-0424-32-0200025001 from La Caixa de Pensions. ILL number must be cited in the bank transfer. ILL service will notify price and payment conditions by e-mail when documents arrive to ILL service.

- Are there fines for overdue, lost, or damaged materials?

  • Charges are determined by the lending institution and may include:
    • Overdue fines
    • Lost item replacement
    • Damage fines
    When an ILL item becomes 30 days overdue, it will be declared lost, and the borrower should buy a new one.

- How can I help to expedite my request?
The more information on the document you provide us, the easiest will be the processing of your request.

  • For journal articles copies: search the journal in Catàleg Col·lectiu de les Universitats Catalanes (CCUC) and the E-Journal list. Check if we own the volume and year you need.
    Including ISSN or ISBN number in your request is important.
    Do not use abbreviations for any part of the journal title, including association names, unless that is all the information you have.

- Can someone else pick up ILL materials for me?

  • Yes, but all authorized users and proxies are required to present their UAB card and the request number when picking up materials. UAB faculty must advice ILLS if they designate a proxy to pick up their materials. Authorized people will be required to present their identification card.

- How can I consult my requests state?

- How will I know if my electronic request has been received ?

  • ILLS will send you an email within a maximum of two days. In other cases, contact ILLS.
    You can also consult your requests state with the ILL application. Moreover, you can subscribe to one canal RSS and you will receive information about the documents arrival and the loans you must already return.

- How will I know when my materials have arrived?

  • ILLS will send you an email when materials have arrivedand will tell you where you will have to pick up them. In other cases, contact Interlibrary Loan Service

- Can I decide where to receive my materials?

  • Yes. There is a field in the request form to select the reception library. 

- Can I cancel my requests?

  • Yes, by phone calling to 93 581 10 50 and sending an e-mail to pi@uab.cat. We will cancel only the requests if they has not been processed yet by the owner library. You can also cancel the request by enterin to the ILL application.

- When ILSS decides to cancel a request?

  • The document is found in UAB libraries
  • The information included in the request is not enough or is confuse
  • The document is excluded of loan  
  • The owner library cancels our request for any reason 
  • The document is not found
  • The document is not found in libraries selected by user

7. Borrowing from UAB libraries, external users

- How can I place an ILL request to borrow UAB materials?

  • Through interlibrary loan request form.
  • By e-mail to pi@uab.cat.
  • By mail:
    Universitat Autònoma de Barcelona
    Servei de Biblioteques
    Préstec interbibliotecari
    Edifici N Planta 1
    08193 Bellaterra (Barcelona)

- I'm not affiliated with a library, can you send me an item I have located in your library?

  • No, you should go to your local public or academic library and ask about interlibrary loan. The UAB library fills interlibrary loan requests from other libraries, but not from individuals. If you want a loan or a copy you can request the item through your library's ILLS.

- How much it costs?

- How to pay?

  • You will receive the invoice with the item. We prefer you pay through bank transfer to the account number 2100-0424-32-0200025001 from Caixa de Pensions. Invoice number must be cited in the bank transfer.
    We also accept payments by IFLA Vouchers, cheques or postal orders.

- How long does it take?

  • ILL staff retrieves materials at the UAB libraries daily. Materials generally leave the ILL office for the mail room by the request's second day. If possible, copies are sent by electronic mail. Private postal mail is used for delivering to CBUC  institutions and Spanish mail for other libraries.

- How long is the loan period?

  • The long-term loan period is 30 days. Short-term loan period is 7-14 days with no renewals allowed.

- What materials may or not may be loaned?

  • Please, check our online library catalog  for information on our holdings and circulation status of materials.

- Can an item be renewed?

  • Yes, if the item has not been booked by another user. Only one renewal is allowed and for a 15 days period.

- Can I claim a request?

  • Yes, by using the ILL application. Also by sending a message to the address: pi@uab.cat

- Can I cancel a request?

 

  • Yes, by phone calling to 93 581 10 50 and sending an e-mail to pi@uab.cat. We will cancel only the requests if they has not been processed yet by the owner library. You can also cancel the request by enterin to the ILL application.

- How can I consult my request state?

 

  • By the ILL application.
    The center will receive information by e-mail about all the actions made with its request. In othe cases, contact ILL serveice (pi@uab.cat) or call 93 581 10 50.

- Which bibliographic information must I state in my ILL request?

 

  • The more information you provide us, the more efficiently your request will be processed.
    Including ISBN/ISSN is important.
    For review articles:
    -Verify is UAB owns the volume/year desired.
    -Don't use abbreviations of the review title or article, if possible.

- Are there fines for lost of materials?

  • When a center loses a document, it has to buy another copy.

 

 

 

 

2017 Universitat Autònoma de Barcelona